INDIAN TRAIL, N.C. — Amy Naugle is a big fan of butterflies. Other bugs, not so much.
She says she kept her Indian Trail apartment very clean but kept having roaches. “That scared me,” she said. “Has been a nightmare.”
She says she found roaches in her drain, behind the stove, and on the walls.
She says she reached out to the complex but got the runaround.
Naugle says the problem went on for about four months and the complex sprayed multiple times, but it didn’t help.
“I had reached out to the Town of Indian Trail. I have reached out to Code Enforcement. I had reached out to the Health Department. And I got nowhere,” she said.
Her hunch: the bugs were coming from a neighbor’s apartment.
“I posted anonymously on Union County Moms on Facebook and I said: Ladies, I am desperate. I have no idea what to do,” she said. “I had at least four or five women on that post comment: Call Jason. Email Jason. Get in touch with Jason.”
They were referring to Action 9 investigator Jason Stoogenke. Stoogenke messaged the apartments, the Kendall, and a few days later, Naugle says they did something Action 9 almost never sees: they offered to let her out of her lease early without penalty.
She said yes.
“I’m very pleased with that result,” she said.
Even though the apartment complex let her out of her lease, they didn’t officially answer Action 9′s questions in time for this report.
If you rent, your landlord has to keep your unit “habitable.” That includes being free of pests. If the problem does stem from a neighbor -- whether it’s bugs, noise, or something else -- the landlord may have some duty to crack down on them. If they’re committing a crime, even more so.
VIDEO: ‘Gut-wrenching’: Homeowner sues city of Concord, others over stormwater runoff
©2025 Cox Media Group
/cloudfront-us-east-1.images.arcpublishing.com/cmg/LH3JSJEF3VBLRJLJQESEAG34AM.png)
