DMV shuts down Harrisburg license plate agency after employee-customer fight

HARRISBURG, N.C. — The North Carolina Division of Motor Vehicles has closed the license plate agency in Harrisburg after a fight between an employee and a customer, officials with the North Carolina Department of Transportation said Wednesday.

“NCDMV became aware of a physical altercation between an employee of the privately-operated license plate agency in Harrisburg and a customer on Sept. 29,” DOT officials said in a statement. “Upon investigation of the incident and the response from the contractor, NCDMV terminated the contract.”

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The Harrisburg license plate agency, located at 4612 N.C. Highway 49 South in Bestway Center, had several other contract violations.

The violations also included failure to adhere to contractor responsibilities, signage requirements, and legal compliance.

The NCDMV contracts with private businesses and local governments to operate most of the state’s license plate agencies.

License plate agencies in North Carolina provide services such as vehicle registration, title transactions, license plate renewals, replacement plates, and duplicate registrations, NCDOT transportation officials said.

There are 131 license plate agencies operating across North Carolina, ensuring that residents have access to necessary motor vehicle services.

Four nearby license plate agencies offer service Monday through Friday:

Concord, 929-D Concord Pkwy. S., from 9 a.m.-5 p.m. (Clear Springs Plaza)
Kannapolis, 1509 Dale Earnhardt Blvd., from 9 a.m.-5 p.m.
East Charlotte, 5309-E East Independence Blvd., from 9 a.m.-5 p.m. (Independence Promenade Shopping Center)
Huntersville Express, 12101 Mount Holly-Huntersville Rd., from 8 a.m.-5 p.m. (no title transactions)

In addition, services such as property tax payments and registration renewals can be completed online at NCDMV.gov.

No additional details have been made available.

This is a developing story. Check back with wsoctv.com and watch Eyewitness News for updates.