Charlotte city leaders approve $2M expansion for 911 call center

Charlotte’s 911 call center is going to expand. — Charlotte’s 911 call center is going to expand.

Charlotte City Council voted Monday night to spend nearly $2 million on a project, which will expand the center’s telecommunicator capacity to deal with an increase in call volume.

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The city says there will also be new interior finishes, operator consoles, and improvements to critical systems, including HVAC, electrical, and the center’s uninterruptible power supply.

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